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customer service

This tag is associated with 3 posts

Should Paytm revise its Turn Around Time ?

I have been using Paytm to recharge my mobile for more than 6 months now and never had a problem with the service.The ease of usage and the convenience of not having to enter the  debit/credit card details repeatedly are features that got everyone hooked. Today (September 9th) , I recharged for Rs.100 and the amount was … Continue reading

Did FlipKart Get It Wrong?

Whenever I order books online I choose Flipkart because they deliver much ahead of the stipulated time.A couple of days ago,I was in for a shock when I noticed that FlipKart had an option to expedite delivery for an additional fee of Rs.60 (please keep in mind that I was ordering a book!). Why have … Continue reading

3 Changes Indian Telecom Operators Should Make to their Service

Recently my DSL connection went down and I  instinctively checked my landline and that was down too.I immediately called Airtel (my service provider) and they informed me that since maintenance work was carried out by the ‘Corporation’ (who were replacing drainage pipes) ,we would have to wait for 24 hours for the connection to be restored.This … Continue reading

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